Strong communication is so important in coordinating prevention and response efforts around gender-based violence (GBV).

This workbook is designed to assist in creating a well-planned response to a critical incident and details the steps for the Coordinated Response Team before, during, and after a critical incident. Both in creating the plan and executing it, the function of the Coordinated Response Team is to Convene, Collaborate, Coordinate, Communicate, and Care.

• Page 9 outlines the role of the response team, which is Convene, Collaborate, Coordinate, Communicate, and Care.
• Page 26 discusses how the response team can create a communication strategy before an incident.
• Page 40 highlights the importance of clear consistent and trauma-informed communication during an incident.
• Page 48 has reflection questions to review the communications strategy after an incident takes place.