Strategies to Support the Administration of Direct Service Provision During the COVID-19 Pandemic
5 years ago 5 years agoThis factsheet was developed by Child Trends.
HERE’S HOW THE AUTHORS DESCRIBE THIS FACTSHEET:
Children, youth, and families living in under-resourced communities nationwide are especially vulnerable to the immediate and long-term impact of the COVID-19 pandemic, and may need different and/or more robust provision of services. At the same time, community-based direct service providers may struggle to know how best to support families while adhering to social distancing mandates.
This tip sheet, based on promising practices implemented by South Ward Promise Neighborhood Partner agencies, offers strategies to help administrators and supervisors support frontline staff who work with clients remotely, specifically regarding three key areas where administrators are likely to experience the greatest challenges: logistics, policies and procedures, and communication.
Shaw, S., Lloyd, C. M., & Holder, N. (2020). Strategies to Support the Administration of Direct Service Provision During the COVID-19 Pandemic. Bethesda, MD: Child Trends. Retrieved from https://www.childtrends.org/publications/strategies-to-support-the-administration-of-direct-service-provision-during-the-covid-19-pandemic
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