Factsheet

Supporting Clients in Under-Resourced Communities During the COVID-19 Pandemic

2020

Supporting Clients in Under-Resourced Communities During the COVID-19 Pandemic

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This factsheet was developed by Child Trends.

HERE’S HOW THE AUTHORS DESCRIBE THIS FACTSHEET:

Children, youth, and families living in under-resourced communities nationwide are especially vulnerable to the immediate and long-term impact of the COVID-19 pandemic, and may need different and/or more robust provision of services. At the same time, community-based direct service providers may struggle to know how best to support families while adhering to social distancing mandates.

This tip sheet, based on promising practices implemented by South Ward Promise Neighborhood Partner agencies, offers strategies to help frontline staff support their clients while working remotely, specifically regarding three key areas where administrators are likely to experience the greatest challenges: supervision and support, client communication and service provision, and community collaboration and resource sharing.

Lloyd, C. M., Shaw, S., & Holder, N. (2020). Supporting Clients in Under-Resourced Communities During the COVID-19 Pandemic. Bethesda, MD: Child Trends. Retrieved from https://www.childtrends.org/publications/supporting-clients-in-under-resourced-communities-during-covid-19-pandemic

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