Toolkit for e-Mental Health Implementation


Toolkit for e-Mental Health Implementation

3 years ago 3 years ago Published by
This toolkit was published by the Mental Health Commission of Canada.


The term e-mental health refers to the use of the internet and other electronic communication technologies to deliver mental health information and care. E-mental health services are an effective and complementary option to traditional face-to-face mental health support. By providing accessible and convenient assistance, e-mental health can play an important role for patients seeking help.

Technology is evolving and new innovation comes into the market at a very fast pace. E-mental health can include but are not limited to:

  • instant messaging and video-based counselling services (also known as telehealth or telepsychiatry)
  • consumer information portals
  • online support groups, forums, and social networks
  • mobile phone applications
  • online assessment or diagnostic tools
  • blogs and podcasts
  • therapeutic gaming programs, robotic simulation, and virtual reality systems

The toolkit reflects information gathered from the knowledge and experience of the authors and research group, an environmental scan and rapid review of existing literature, interviews conducted with key informants across Canada and internationally, peer-reviewed research, templates and examples provided by relevant organizations, and insights shared by many on-the-ground practitioners at various meetings, gatherings, and forums.

The creation of the Toolkit for e-Mental Health Implementation for Canada was a joint effort of the Centre for Research in Family Health (CRFH), IWK Health Centre, and the Mental Health Commission of Canada (MHCC), in consultation with stakeholders.

McGrath, P., Wozney, L., Rathore, S. S., Notarianni, M., & Schellenberg, M. (2018). Toolkit for e-Mental Health Implementation. Ottawa, ON: Mental Health Commission of Canada.

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