Using the Accessibility Matrix to Improve Service Navigation for Youth

In communities across Canada, service navigation or system navigation has been identified as a barrier for youth success. Improving system navigation has the potential to address multiple interrelated gaps in social service systems and increase youth wellbeing, civic engagement, and academic and employment success.

However, not all service navigation tools are relevant to all communities and problems. Every community is unique, which means different strategies are needed in different contexts. One community may benefit from a service navigation strategy that would fail youth in another community.

We can improve service navigation by examining the specific barriers that exist and connecting them with strategies that communities can use to successfully address these barriers.

In this free webinar we will share:

• The latest research into the key barriers facing youth in accessing supports

• How the Accessibility Matrix can be used to learn about the barriers in your own community

• The range of strategies that can be used to improve service navigation matched to each barrier

Click on the Learn More link for details and to register!